For the purposes of these general conditions of sale, the following terms mean:
Buyer: natural person acquiring products through the site
Seller: Epicurious brothers Sàrl 15 avenue de Pictet-de-Rochemont CH – 1207 Geneva
Site: the seller's website on which customers can place an order for products.
Product: all the products that the seller can sell on his site.
Order: order of products placed by the customer to the seller from his site.
These general conditions of sale are applicable to any order of products sold by the seller on its site.
The general conditions of sale can be consulted on the site and accepted by the customer prior to placing any order. They are applicable in their entirety for any order placed on the site of the seller and its customers in Switzerland, regardless of the place of performance and/or delivery.
The seller and the customer agree that these general conditions of sale exclusively govern their relationship.
The buyer declares to have read the conditions before placing his order and acknowledges that the validation of his order implies the acceptance of their terms.
Any order on the site entails payment obligation and implies acceptance of the prices and descriptions of the products available for sale.
In certain cases, in particular non-payment, incorrect address or other problem on the customer's account, the seller reserves the right to block the customer's order until the problem is resolved.
In case of unavailability of the product ordered, the customer will be informed by e-mail. The cancellation of the order for this product and its possible refund will then be made.
The products governed by these general conditions of sale are those which appear on the seller's website and which are indicated as sold and dispatched by the seller.
They are offered within the limits of available stocks. The products are described and presented with the greatest possible accuracy. However, if errors or omissions may have occurred in this presentation, the seller cannot be held liable.
The prices of the products indicated on the pages of the site correspond to the taxes included, excluding participation in the costs of logistical preparation and shipping. The seller reserves the right to modify the prices of the products presented on the site. However, the products will be invoiced to the buyer on the basis of the rates in force at the time of the validation of the order.
Payment for the order is made directly by bank transfer, VISA, MASTERCARD, AMERICAN EXPRESS, PayPal or TWINT.
The seller reserves the right to suspend any management of the order and any delivery in the event of refusal of authorization of payment by bank card on the part of officially accredited bodies or in the event of non-payment. In particular, the seller reserves the right to refuse to make a delivery or to honor an order from a customer who has not fully or partially paid a previous order or with whom a payment dispute is in progress. .
Except in cases of force majeure or during periods of closure of the online store which will be clearly announced on the home page of the site, shipping times will be within the limits of available stocks, those indicated below.
Shipping times run from the date of registration of the order indicated on the order confirmation email. After receipt of your payment, the seller undertakes to ship your order by post within 5 days.
In the event of non-compliance with the contractual deadlines, the buyer may terminate the contract, by registered letter with acknowledgment of receipt.
In this case, the seller is required to reimburse the customer for all sums paid no later than 30 days following the date on which the contract was terminated. In case of unavailability of the ordered product, the customer will be informed as soon as possible and will have the possibility of canceling his order. The customer will then have the choice of requesting either a refund of the sums paid, or the exchange of the product.
Delivery is made only after confirmation of payment by the seller's bank.
The products are delivered to the address indicated by the buyer when ordering. The customer must ensure its accuracy. Any package returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the customer's expense.
The seller undertakes to deliver the products that comply with your order (quantity, type of product).
Shipping and packaging costs in Switzerland and Liechtenstein:
Up to CHF 80: CHF 11.90 with VinoLog.
From an order of CHF 80, delivery is free.
The customer must formulate with the seller any complaint of non-conformity or defect of the products in kind or in quality.
If the product received by the buyer does not conform to the product designated in his order, this product will be replaced or refunded, depending on the wish expressed by the buyer.
In Switzerland, the sale of alcoholic beverages to young people under the age of 16 and the sale of spirits to minors under the age of 18 is strictly prohibited by law. By placing an order on epicuriousbrothers.ch, the customer accepts these provisions and confirms that he is authorized to make the purchase. Epicurious brothers Sàrl declines all responsibility in the event of illicit activity.
All circumstances beyond the control of the parties preventing the execution under normal conditions of their obligations are considered as causes for exemption from the obligations of the parties and lead to their suspension.
The party who invokes the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance.
Will be considered as cases of force majeure all irresistible facts or circumstances, external to the parties, unforeseeable, inevitable, beyond the control of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts.
Expressly, are considered as cases of force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of French courts and tribunals: the bocage of means of transport or supplies, earthquakes, fires, storms, floods, lightning , the shutdown of telecommunications networks or difficulties specific to telecommunications networks external to customers. The parties will come together to examine the impact of the event and agree on the conditions under which the performance of the contract will be continued.
All personal data concerning you that we have collected is treated with the strictest confidentiality. During your purchase, only the information essential to the processing of your order is requested. We do not sell, trade or rent this information to third parties. However, we may exceptionally decide to communicate certain information for the direct and related needs of the execution of the sales contracts that we conclude with you.
The photographs taken by the seller and which are sold on its website are and remain the intellectual property of the seller.
These T&Cs are subject to Swiss law.