For the purposes of these terms and conditions of sale, the following definitions apply:
Buyer: natural person acquiring products through the site
Seller : Epicurious brothers Sàrl 15 avenue de Pictet-de-Rochemont CH – 1207 Genève
Website : the seller’s website where customers can place an order for products.
Product: all the products that the seller can sell on his site.
Order: order of products placed by the customer to the seller from his site.
The present general conditions of sale are applicable to any order of products sold by the seller on its site. The general conditions of sale can be consulted on the site and accepted by the customer before placing any order.
They are applicable in their entirety for any order placed on the site of the seller and its customers in Switzerland, regardless of the place of execution and/or delivery.
Seller and Customer agree that these terms and conditions of sale shall exclusively govern their relationship.
The buyer declares to have taken knowledge of the conditions prior to the placing of his order and recognizes that the validation of his order implies the acceptance of their terms.
Any order on the site implies an obligation of payment and acceptance of the prices and descriptions of the products available for sale.
In some cases, such as non-payment, wrong address or other problem on the customer’s account, the seller reserves the right to block the customer’s order until the problem is resolved.
In case of unavailability of the ordered product, the customer will be informed by e-mail. The cancellation of the order of this product and its possible refunding will then be carried out.
The products governed by these terms and conditions of sale are those listed on the Seller’s website and indicated as sold and shipped by the Seller. They are offered while stocks last.
The products are described and presented as accurately as possible. However, if errors or omissions have occurred in this presentation, the seller cannot be held responsible.
The prices of the products indicated on the pages of the site correspond to the taxes included except participation in the expenses of logistic preparation and forwarding. The seller reserves the right to modify the prices of the products presented on the site. However, the products will be invoiced to the buyer on the basis of the rates in force at the time of the validation of the order.
The payment of the order is done directly by bank transfer, VISA, MASTERCARD, AMERICAN EXPRESS, PayPal or TWINT.
The seller reserves the right to suspend any order management and any delivery in case of refusal of authorization of payment by credit card from the officially accredited organizations or in case of non-payment. The seller reserves the right to refuse to make a delivery or to honour an order from a customer who has not paid in full or in part for a previous order or with whom a payment litigation is in progress.
Except in cases of force majeure or during periods of closure of the online store that will be clearly announced on the homepage of the site, shipping times will be within the limits of available stocks, those indicated below. The shipping times run from the date of registration of the order indicated on the email confirmation of the order.
After receiving your payment, the seller will ship your order within 5 days.
In case of non-compliance with the contractual deadlines, the buyer can cancel the contract by registered letter with acknowledgement of receipt. In this case, the seller is obliged to reimburse the customer for the full amount paid within 30 days of the date on which the contract was terminated.
In case of unavailability of the ordered product, the customer will be informed as soon as possible and will have the possibility to cancel his order. The customer will then have the choice of requesting either a refund of the amount paid or an exchange of the product.
The delivery is made only after confirmation of payment by the seller’s bank.
The products are delivered to the address indicated by the purchaser at the time of the order. The customer shall ensure its accuracy. Any package returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the customer’s expense.
The seller undertakes to deliver the products in accordance with your order (quantity, type of product).
Shipping and packaging costs in Switzerland and Liechtenstein :
Up to 80 CHF: 11,90 CHF with VinoLog.
From 80 CHF of order the delivery is free.
The customer will have to formulate with the salesman any complaint of nonconformity or defect of the products in kind or in quality.
If the product received by the buyer does not conform to the product designated in his order, this product will be replaced or refunded, depending on the wish expressed by the buyer.
In Switzerland, the sale of alcoholic beverages to young people under the age of 16 and the sale of spirits to minors under the age of 18 is strictly forbidden by law. By placing an order on epicuriousbrothers.ch, the customer accepts these provisions and confirms to be entitled to make the purchase. Epicurious brothers Sàrl declines all responsibility for any illegal activity.
Any circumstances beyond the control of the parties that prevent the performance of their obligations under normal conditions shall be considered as grounds for exemption from the obligations of the parties and shall result in their suspension.
The party invoking the above-mentioned circumstances must immediately notify the other party of their occurrence, as well as of their disappearance.
Will be considered as force majeure all facts or circumstances irresistible, external to the parties, unforeseeable, unavoidable, independent of the will of the parties and which could not be prevented by the latter, despite all the efforts reasonably possible. Expressly, are considered as force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of the French courts and tribunals: the breakdown of means of transport or supplies, earthquakes, fires, storms, floods, lightning, the stoppage of telecommunication networks or difficulties specific to telecommunication networks external to the customers.
The parties will meet to review the impact of the event and agree on the conditions under which performance of the contract will continue.
All personal data we have collected about you is treated with the strictest confidentiality. At the time of your purchase, only the information necessary to process your order is requested. We do not sell, market or rent this information to third parties. However, we may exceptionally decide to communicate certain information for the direct and related needs of the execution of the sales contracts that we conclude with you.
The photographs made by the seller and sold on its website are and remain the intellectual property of the seller.
These GTC are subject to Swiss law.